FAQ

Frequently asked questions

How long does shipping take?

Your order leaves within 1–3 business days. Delivery takes 8–18 days, with tracking on every order. If your order hasn't arrived within 30 days, write to us and we'll refund you in full.

Is shipping free?

Yes — free worldwide shipping on every order.

What is it made of?

Stainless steel in a warm gold tone: rust-resistant, hypoallergenic and it won't tarnish or turn your skin green. Adjustable link chain, 45–50 cm, with a lobster clasp.

What does the pendant look like?

It isn't a generic charm. The pendant is a constellation bar built into the chain itself, with small stones set exactly where the stars of your sign sit in the sky.

How do I choose my sign?

You pick it on the product page. In the 3 and 5 packs you choose a different sign for each necklace, so you can mix any signs you like.

Can I return it?

Yes. You have 14 days from the day it arrives. If it's not for you, we'll refund you. Details in our Refund Policy.

How do I contact you?

Email us at support@zodiari.com or use the Contact form. We reply fast.